FAQ

Why my site have to be published before using the app for the first time?
When entering Localize Internet Weebly App for the very first time (per Weebly site), your Weebly site have to be published because it has to have public do...
Wed, 23 Sep, 2015 at 7:29 AM
What is Professional translation?
The translation is made by our partner Gengo. Native speaking translators and quality control makes sure the translation is far better than any machine tr...
Sun, 20 Sep, 2015 at 1:21 PM
Why some parts of the page is not translated?
First check, if all the page texts are found. One common thing is, that page has so called embedded code, which includes iFrame. iFrame content is not ...
Sun, 17 Jul, 2016 at 12:16 PM
Why I cannot order new professional translations?
If you have ordered professional translations earlier and those have not been delivered yet, you need to wait until your previous order has been delivered t...
Sun, 20 Sep, 2015 at 1:57 PM
How to change my payment card?
Go to "Account" and click "Change card". Enter new card details and save. 
Sun, 20 Sep, 2015 at 1:59 PM
How to change my plan / payment period?
Go to "Account" and click "Change plan". Choose new plan and save.  NOTE: No refunds are made for plans. Your current plan will ...
Sun, 20 Sep, 2015 at 2:02 PM
Can eCommerce site be translated?
At the moment it is not possible. We are actively investigating this.
Sun, 20 Sep, 2015 at 1:18 PM
Why the ordered translation looks wrong?
Bare in mind that for example different formats (e.g. CAPITAL vs small) and links cut strings in pieces. "How was YOUR day?" is translated in thre...
Tue, 6 Oct, 2015 at 3:33 PM
I lost part of my already made or ordered translations?
Make sure your page is ready to be translated. All translations are for the exact existing words and sentences. If you change something later, you need to t...
Tue, 6 Oct, 2015 at 3:36 PM
I haven't received any email from Localize Internet.
Make sure your email in Weebly is still valid. You may have registered to Weebly with your old email and started using a new one. We are using the email whi...
Wed, 28 Oct, 2015 at 11:33 AM